CLAIMS
OUR PROMISE
Our claims service will be fair, consistent, and timely. We understand the stress your members and customers experience when processing a claim for benefits, and we will do everything possible to make that process smooth and efficient.
REGISTERED USERS
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FOR CONSUMERS
 
Please visit our For Consumers - Claim Process and Forms page for all consumer claim information, resources and Frequently Asked Questions (FAQ's).
 
FOR DEALERS AND FINANCIAL INSTITUTIONS
 
GAP Claims
Initiate a Claim with our GAP Claim Worksheet.
How to check GAP Claim status:
• Registered users please log in.
• Receive automated status emails when you provide our Claims department with your email address (financial institutions may also receive these updates when they provide an email address).
• Use e-Claims (non-registered users such as financial institutions).
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